Rush Ordering FAQ
Short answers to the questions we hear most from buyers. Product-specific minimums, standard and rush production times and setup charges are on each product page.
Rush production and deadlines
What does 1 working day rush mean?
It is production time at the supplier: the products are decorated and ready to ship 1 working day after the order goes into production with an approved proof. Shipping time comes on top, so the in-hands date depends on both the rush and the shipping method. Working days are Monday to Friday, without weekends and holidays.
When does the clock start?
When you approve the digital proof and the order is placed. We send the proof quickly, and on a tight deadline a fast reply on the proof matters as much as the rush itself. Artwork changes after the proof restart the clock.
Can I have my order by a specific date?
Send the date, the quantity and the ship-to ZIP code with your quote request. We check the supplier's rush schedule and the shipping options for that address and confirm whether the date works before you order, so you never pay for a rush that cannot make it.
Is there a charge for rush production?
Often there is none: on many items the rush time in the product details is simply how fast that supplier works. When a supplier does charge for rush, the fee is on your quote before you approve anything.
Which items can be rushed?
Almost everything on this site. Each product page lists the standard production time and, where offered, the rush time. Each category page also says how much of that category can be rushed.
Do you ship overnight?
Yes. Overnight and 2-day shipping are quoted with the order, and we choose the method that meets your in-hands date. Heavy items such as ceramic mugs or bulk drinkware cost much more to fly than to send by ground, so a few extra days of lead time can save real money.
About this site
Who runs 1 Day Swag?
1 Day Swag is the rush catalog of BrandedItems, Inc., a promotional products distributor in Tustin, California with 25 years in the industry. We sell decorated products to businesses, schools and organizations and manage each order from quote to delivery.
Can I buy one item, or a few without a logo?
No. We sell decorated products in quantity to businesses and organizations. Each product page shows its minimum as the first row of the price table. Any item can also be ordered blank, at the same minimum.
Do you sell replacement parts, lids or refills?
No. We do not stock replacement parts or sell single retail items. For a product you bought in a store or received as a gift, contact the brand or the retailer.
Minimums and pricing
What is the minimum order?
It depends on the product: awards, clocks and tech gifts start at a few pieces to a few dozen, while pens, lanyards and other giveaways start in the hundreds. Each product page shows the minimum as the first row of its price table. In addition, orders from new non-corporate customers have a $1,000 order minimum, or a $250 processing fee for smaller runs.
What does the listed price include?
The price on each product includes the standard decoration listed on the product page, usually a one-color or full-color imprint, or an engraving, in one location. Setup is charged once per design and is shown on the product page. Extra colors or locations and shipping are quoted separately.
Do you offer nonprofit or school pricing?
There is no separate price list, but send a quote request with your quantity and we will find the best option for your budget and deadline.
Artwork and proofs
What artwork do you need?
A vector file (.ai, .eps, .svg or .pdf) is best and is the fastest to proof. A PNG or JPG is fine to start; our art team redraws it when needed, which can add time on a rush order, so send the vector file if you have one.
Do I see a proof before production?
Yes. Every order gets a free digital proof showing your logo on the item you picked, and nothing is produced until you approve it.
Can you match our brand colors?
Screen and pad printing can be matched to a PMS color, on some items for a small charge; full-color printing reproduces the artwork as a whole; laser engraving and etching are one tone set by the material. The product page lists the decoration method, and the proof shows what to expect.
Do you keep my artwork for reorders?
Yes. Send us the earlier order or invoice number and we repeat the order with the same artwork, which also makes a reorder faster to proof. Setup on a reorder depends on the supplier: some charge it again and some do not, and your quote shows it.
Samples, payment and shipping
Can I get a sample first?
It depends on the product and the supplier, but on a rush timeline there is rarely time for one. The digital proof is how you check the decoration, and the product page lists size, colors and imprint area.
How can I pay?
By card, invoice, purchase order, check or wire. First orders are paid in advance; net terms are set per client. On a rush order, payment is part of placing the order, so have the card or PO ready when you approve the proof.
Do you ship to Canada and other countries?
International shipping, including Canada, can be arranged. Ask for a quote with the destination postal code; customs clearance adds time that rush production cannot recover, so allow for it in the date.
When can I reach you?
Our team works continental US hours, 6am to 5pm Pacific time. After you order, your account manager handles all communication by email.
Still have a question? Contact us or call 800-927-2630.